Company Overview
Since opening our first office in 2018, Index World has grown into a global team of 100+ professionals, headquartered in the USA and trusted by businesses worldwide. Led by a Certified Public Accountant (CPA) and an ERP and technology expert, we bring together financial expertise and technical excellence to deliver ERP implementation, accounting, and data analytics solutions that help businesses operate smarter and grow faster.
Our mission is simple: to give growing businesses access to the same level of expertise, technology, and support that was once only available to large enterprises.
And our commitment doesn’t end at go-live. We stay with our clients through every challenge, every upgrade, and every stage of growth, serving as a long-term partner in their success. That’s the Index World difference.
Our story
Every successful company has a defining story. Ours began in 2018 with two experts, a shared vision, and a commitment to proving that growing businesses deserve world-class expertise. From ERP and accounting to data analytics, here’s how we grew into a global team of 100+ professionals serving 150+ clients across three continents.
2018, The Beginning
Index World was founded by Waqas and Umer, two professionals united by a shared vision: helping businesses succeed through technology, expertise, and honest partnerships. There were no shortcuts, no inflated promises, and no investors behind the scenes, just a commitment to delivering ERP solutions the right way from day one.
2019, Earning Our First Trust
Our first U.S. client, Flytek, placed their trust in a young company for a critical Odoo MRO implementation. We delivered on every promise and exceeded expectations. We learned a lesson that still guides us: great work knows no boundaries, and trust is earned one successful project at a time.
2020, Rising to the Challenge
As the world faced unprecedented disruption, businesses everywhere were forced to adapt overnight. We focused on helping clients move forward, digitizing operations, automating manual processes, and maintaining continuity when it mattered most. A defining year that reinforced the value of resilience.
2021, Crossing Borders
A self-storage company in Germany approached us with an ambitious vision. Despite distance, time-zone differences, and fully remote collaboration, we delivered a complete Odoo-powered ecosystem with subscription automation, self-service kiosks, and app-controlled access. Geography is never a barrier to exceptional results.
2022, Establishing Our Presence
We officially opened our U.S. office in Delaware, marking a major step from a remote global operation to a physical presence in the United States. What began as international service delivery evolved into a stronger, more direct connection with the clients we serve.
2023, Raising the Standard
As the team grew, so did expectations. Every expert joining Index World carried forward the same principle set from the beginning, quality over quantity, and clients over contracts. This year shaped us into a stronger, more structured organization focused on consistency and excellence.
2024, Expanding Capability
Our clients needed more than ERP systems, they needed financial clarity and actionable insights. We expanded into accounting and data analytics, building a more complete ecosystem that helps businesses not just run operations, but understand and improve them.
2025, Global Recognition
As of 2025, Index World is trusted by 150+ clients across multiple continents, supported by a team of 100+ professionals. With functional offices across the US, UK, and Pakistan, our footprint had become global, but our focus remained unchanged: deliver work that stands behind its promise.
2026, The Agentic Shift
This year our focus is Agentic AI, intelligent agents that work inside your ERP to draft, reconcile, and act on your live data, with a human in the loop until they have earned their autonomy. The goal is less manual work for your team and faster, better decisions from your numbers.
2027, ERP That Understands You
Our goal for 2027 is to train our own large language model on ERP, so anyone on your team can simply ask a question or give an instruction in plain language and get it done, no complex screens, no waiting on a consultant. The ambition is to make enterprise-grade ERP genuinely easy for the people who use it every day.
The principles behind every project
Truth Over Comfort
We don’t tell clients what they want to hear. We tell them what they need to hear, and there’s a difference that matters. No overselling. No hiding problems. You’ll always get a straight answer from us. Even when it stings. Especially when it stings.
Mastery, Not Familiarity
Most firms know a little about a lot. We chose a different path. We went deep, starting with Odoo and bringing that same depth to Sage, NetSuite, Microsoft Dynamics and open-source systems such as ERPNext. Seven years, hundreds of implementations, every edge case imaginable. That kind of focus doesn’t just build experience. It builds mastery.
We Own It. Completely.
When something goes wrong, and in complex implementations, sometimes things do, we don’t look for someone to blame. We look for a solution. Every person on this team holds themselves fully accountable. No deflection. No fine print. No passing the buck.
Business Is Personal
150 clients in. Not one lost to a bad experience. That’s not a statistic we stumbled into, it’s a deliberate choice we make every day. Behind every implementation is a business with real stakes, and people with real pressure. We never lose sight of that.
One team, three continents
Work follows the sun at Index World, what our US and UK offices scope by day, our delivery center is already building by morning.
United States, Dover, Delaware
Opened in 2022, our Delaware headquarters turned a remote partnership into a real US presence.
Pakistan, Lahore
Where Index World began in 2018, and where most of our 100+ team designs, builds and supports every system we ship.
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Frequently Asked Questions
When was Index World founded and who founded it?
Index World was founded in 2018 by Waqas and Umer, two professionals united by a shared vision of helping businesses succeed through technology, expertise, and honest partnerships. There were no shortcuts, no inflated promises, and no outside investors, just a commitment to delivering ERP solutions the right way from day one.
Where are Index World’s offices located?
We operate functional offices across three continents: the United States (headquartered in Dover, Delaware), the United Kingdom (London), and Pakistan (Lahore). This lets us serve clients worldwide while staying close to the businesses we support.
What makes Index World different from other Odoo partners?
Odoo is where we went deepest from day one, seven years and hundreds of implementations of genuine mastery rather than surface-level familiarity, and the same standard carries into Sage, NetSuite, Microsoft Dynamics and ERPNext. We tell clients what they need to hear (truth over comfort), take complete ownership of every project, and stay with them long after go-live through every upgrade and stage of growth. That accountable, long-term partnership is the Index World difference.
Is Index World an official Odoo partner?
Yes. Odoo is where our bench is deepest and we hold the official partnership, and our work also covers Sage, NetSuite, Microsoft Dynamics and open-source systems such as ERPNext, alongside accounting and data analytics. If another system fits your business better, we say so before you spend.
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