Unlimited Odoo Support & Maintenance Services
Unlimited Odoo support and maintenance after go-live — functional and technical help, bug fixing, upgrades, hosting and monitoring under one flat monthly plan, from an official Odoo Partner. One-month no-obligation trial.
Types of Odoo Support We Provide
From day-to-day functional help to servers, upgrades and go-live, every type of Odoo support below is included in the plans that follow, all under one flat monthly fee with no metered hours.
Functional Odoo Support
- Configuration, workflows, permissions and reports
- Process help across Sales, CRM, Inventory, Accounting and HR
- Answers to the everyday “how do I…” questions
Technical Odoo Support
- Custom module development and bug fixes
- API and integration troubleshooting
- Automations and performance tuning by certified developers
Odoo Server & Hosting Support
- Server setup, monitoring and backups
- Security patches and uptime management
- Self-hosted, Odoo.sh or in the cloud
Role-based User Trainings
- Hands-on training tailored to each team member’s role
- Walkthroughs for Sales, Inventory, Accounting, HR and admin
- Onboarding and refreshers for new hires anytime
Odoo Upgrade Support
- Upgrades to the latest Odoo version
- Module and custom-code migration with regression testing
- A safe cutover so you stay current and supported
Monthly Audit & Health Report
- A scheduled monthly review of your Odoo system
- Health report on performance, security and data quality
- Prioritized fixes flagged before they become month-end problems
Everything your support plan covers
Every client gets a secure portal area, one place for everything that happens on your project:
- Live project tracking & planning – task status, stages, milestones and timelines in real time (the Gantt & dashboards shown here)
- Every Zoom meeting, AI-transcribed – project calls recorded with searchable AI transcripts and summaries
- Auto-generated ERP documentation – your Odoo build documented automatically, with process diagrams included
- Training material – Odoo module-specific training material you can access directly from here
- Dedicated, secure client drive – a private Google Drive space for your data and files, access-controlled
- Team access – you can invite any team member to the portal
Expert help, right where you work
Get answers directly in your browser, alongside Odoo. No logins, no ticket forms, just instant help when you need it.
Get your team fluent in Odoo
Our specialists offer tailored, hands-on guidance. With Index World, your team accesses Odoo training and help anytime, no tracking, no hassle.
500+ apps, all included
Since 2018 we’ve built 500+ Odoo apps with generic, reusable functionality, the same tools we use across our own implementations. You get full access to every one of them, all included in your subscription: no costly custom builds, no upgrade headaches, just powerful, ready-to-use tools that evolve with your business.
We release new features every month and upgrade our apps annually to the latest version of Odoo, so your system stays current and competitive.
All apps are self-installable and fully backed by our expert support team.
SalesQuotations to invoices
CRMTrack leads & close deals
InventoryStock & logistics
AccountingFinancial & analytics
ProjectPlan & track projects
PurchaseOrders & agreements
ManufacturingOrders & BOMs
Point of SaleShops & restaurants
WebsiteBuild your website
eCommerceSell products online
EmployeesCentralize HR info
Email MarketingDesign & send campaignsWhy teams choose an Index World plan
Here is what actually makes the flat-rate approach worth it once you are running on Odoo, see the results in our case studies.
No clock-watching
Ask anything, anytime, support hours are never metered. No tickets to ration, no stopwatch on every question.
One predictable fee
Budget with confidence, one flat monthly rate, no surprise invoices at month-end.
Dedicated team
One dedicated team that thoroughly understands your vision and your system, not a rotating ticket queue you re-explain yourself to every time.
Pick the plan that fits your team
Flat-rate, unlimited ERP support, no metered hours. Start with a one-month no-obligation trial.
Saviour Support
$250/ month
Perfect for individual Odoo users
Start Now- 1 Odoo user
- Unlimited training and support
- All training materials
- All our 500+ apps
- Annual Odoo Audit
- Response time under 24 hours
Champion Support
$750/ month
Ideal for smaller teams
Start Now- 2–5 Odoo users
- Unlimited training and support
- All training materials
- All our 500+ apps
- Annual Odoo Audit
- Maintenance & bug fixing of 10,000 lines of code
- Response time under 24 hours
Knight Support
$1500/ month
Great for growing teams
Start Now- 6–20 Odoo users
- Unlimited training and support
- All training materials
- All our 500+ apps
- Annual Odoo Audit
- Maintenance & bug fixing of 30,000 lines of code
- Response time under 12 hours
Hero Support
Custom
Enterprise-grade support
Free Demo- Any number of Odoo users
- Unlimited training and support
- All training materials
- All our 500+ apps
- Annual Odoo Audit
- Maintenance & bug fixing of unlimited lines of code
- Odoo version migration
- Role-specific e-learning training
- AI workflow automations
- Unlimited new developments
- Response time under 10 minutes
Got questions? We’ve got answers.
What does an Index World support plan include?
Unlimited functional and technical Odoo help, maintenance and bug fixing, version upgrades, server and hosting support, monitoring, and an annual Odoo audit, all under one flat monthly fee. Hours are never metered and there is no cap on the number of requests.
How quickly do you respond to support requests?
Response times are tiered by plan, under 24 hours on Saviour and Champion, under 12 hours on Knight, and under 10 minutes on Hero, with unlimited requests and no metered hours on every plan.
What makes Index World different from other Odoo partners?
We are an official Odoo Partner with flat-rate, unlimited support, no metered hours. You get U.S.-based experts, predictable pricing, and a one-month no-obligation trial.
Do I need an Odoo AMC?
An AMC (Annual Maintenance Contract) is the traditional way to keep Odoo maintained, but most AMCs cap hours, charge extra beyond scope, and lock you in for a year. Our flat-rate plans cover everything an AMC does, maintenance, bug fixes, upgrades, and monitoring, with unlimited support and month-to-month terms. Think of it as a modern AMC without the limits.
Is there a money-back guarantee?
Yes, and it is tied to our delivery: if we miss the scope and milestones we agreed with you in writing, you get your money back. It works alongside the one-month, no-obligation start, so you can begin without risk and hold us to what we put on paper.
How does support work after go-live?
Your plan covers unlimited support right inside your browser, chat, call, or email. Ask anything, anytime; hours are never metered.
Do I need to sign a long-term contract?
No. Plans are month-to-month and you can cancel anytime. We earn your business every month rather than locking you in.